The Process Orchestration Handbook

Enterprises are under pressure to move fast with AI adoption. But without process orchestration, organizations encounter the same obstacles again and again:

• Broken end-to-end automation that leaves customer experiences fragmented
• Lack of trust and visibility into how AI makes decisions
• Limited flexibility to adapt as needs and technologies evolve

Process orchestration addresses these challenges by coordinating work across people, systems, AI agents, and physical devices. Agentic orchestration builds on this by blending deterministic process logic with dynamic, AI-driven decision-making. The result: processes that adapt in real-time, without losing governance, compliance, and auditability.

This comprehensive guide answers all of your process orchestration questions:

• What is process orchestration?
• Which automation challenges does process orchestration solve?
• When does process orchestration become critical?
• Why is process orchestration needed to realize value from agentic AI?
• How do AI and orchestration work together in practice?
• Where does process orchestration fit in the automation market?