Organizations are juggling various technologies—CRM, ERP, RPA, ITSM, and more—to manage automation. And while these tools offer quick wins, if they’re implemented in a disjointed way or pushed beyond their intended capabilities, they can trap value in automation silos.

These silos cause technical debt, diminishing return on investment, and stand in the way of reaching important business goals — like improving customer experience and team efficiency.

Enter process orchestration - a technology that coordinates the various moving parts (or endpoints) of a business process, and sometimes even ties multiple processes together.

In this guide, we will answer all of your process orchestration questions:

What is process orchestration?
What is the difference between process orchestration, process automation, and task automation?
What automation challenges does process orchestration solve?
When do you need process orchestration?
How can AI and process orchestration work together?
Where does process orchestration fall within the automation market?

The Process Orchestration Handbook

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