Report
The AI Process Gap
Your AI spend is growing. Are your results keeping up?
Discover what 6,000 leaders and employees shared about AI adoption, why so many initiatives are failing to deliver, and what it takes to close the gap between AI investment and results.
As enterprises accelerate AI agent adoption, they’re confronting processes built for a world before AI existed. The result is a growing disconnect between what organizations invest in AI and the value they get back, along with new questions about how work needs to change.
The AI Process Gap explores what’s behind that disconnect and why closing it requires The Great Process Re-Engineering.
Download this report to discover:
- What’s holding AI initiatives back from delivering on their potential
- Where AI investment may be missing a critical piece of the equation
- What separates organizations closing the AI process gap from those falling further behind
Get the Report
Your AI agents are ready. Are your processes?
Find out what it takes to close the AI process gap.

Sneak peek into the key findings
- 72% of organizations say that process-related challenges have caused AI initiatives to fail at an average cost of $1.55 million per business.
- 82% of leaders say their AI investment will be a bust without more investment in process design.
- Almost half (48%) of organizations say they have rolled back on AI use due to its negative impact on employees’ ability to do their job.