From integrating legacy technology, centralizing governance, and dealing with disconnected proprietary systems, technology often holds retailers back from meeting their business goals.
Process orchestration can help retailers to accelerate and reduce the risk of their digital transformation efforts. It works by simplifying and speeding up the implementation of complex, integrated enterprise processes, improving efficiency, enhancing customer experience, and providing real-time visibility.
In this guide, we will cover:
- How to think strategically about your processes
- Common business goals for retail teams
- Retail process examples
- Technical process metrics and business process metrics you can use to measure success