The Future of Automation is Autonomous

AI-driven automation is evolving toward AI-enhanced autonomous systems that design, orchestrate, and optimize complex business processes. While AI can enhance automation platforms, improve development efficiency, and refine document processing, many organizations struggle with fragmented technologies, workflow complexity, and security concerns. 

By addressing these challenges now, businesses can prepare for the future of agentic automation and gain greater value.

In this report, Gartner addresses three strategic planning assumptions that enterprise application leaders should consider, including:  

1. Unlocking new value when Al is applied to an integrated suite of tools such as business orchestration and automation technology (BOAT)
2. Enhancing the usability of automation platforms for both technical and citizen developers
3. Improving the ability of IDP platforms to extract insight from visually rich documents

Review each of these assumptions, plus the key findings, market implications, and recommendations in this download.