Incorporating Human Workflows in Process Automation

Learn how orchestrating both manual and automated tasks can improve your customer and employee experience

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Long-running business processes often require manual work to be combined with automated steps to create a unified workflow, end-to-end.

The secret to streamlining internal operations and building better customer experiences starts with knowing how to orchestrate a combination of human and machine-driven processes.

Download this digital guide to learn:

  • How to use automation to improve your current human workflows
  • Seven key considerations to make about automating manual tasks
  • Where BPMN can help reduce bottlenecks and improve automation workflows
  • Determining when a process should be automated vs requiring a person’s intervention
  • Several real-world examples of effective human-integrated process automation