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New York City · September 2026

Stop bolting agents onto broken processes.

The Great Process
Re-Engineering

71% of enterprises have deployed AI agents. Only 11% reached production. The problem is not the AI — it is the processes underneath. This session is for the architects, practitioners, and transformation leads who have to fix that.

Date

September 10, 2026

Location

Midtown Loft & Terrace

Format

1:00 – 5:00 PM · Keynote, panel & workshop

Reserve your seat

Free · Limited seats · Open to enterprise professionals and partners

1,000+

core processes in a typical enterprise — all legacy

7x

faster prescription approvals — Cigna Evernorth in production

93%

faster response time — Atlassian, under 2-minute resolution

The Gap

Re-engineering moves in years.
AI moves in weeks.

Every vertical line is a new AI capability release. Every gap in the top track is another year of unchanged processes.

Process re-engineeringonce every 5–10 years
AI capabilitynew release every few weeks
Current process+AI=Faster legacy work

Same structure. Same constraints. Same outcomes — just quicker.

Don't ask: "Where can we add AI?"

Ask: "How would we design this if AI existed from day one?"

Where the value is

Every core process has numbers attached to it. Re-engineering moves them.

From financial services to logistics and operations — here are the processes where enterprises are starting, and the metrics that move when you re-engineer for AI rather than bolt onto what you have.

Loan Origination & Credit Decisioning

From application to decision — governed, auditable, and continuously improving.

Decision cycle time ↓
Manual review load ↓
Compliance coverage ↑

Order to Cash

From customer order to revenue recognized — full visibility, no dropped handoffs.

Days sales outstanding ↓
Error rate ↓
Throughput ↑

Procure to Pay

From requisition to supplier payment — automated, governed, and continuously improving.

Cycle time ↓
Invoice exceptions ↓
Manual touchpoints ↓

Issue to Resolution

From customer issue to confirmed resolution — fast, traceable, no manual triage chains.

Resolution time ↓
Escalation rate ↓
CSAT ↑

Plan to Produce

From demand signal to production output — AI-native scheduling and quality governance.

Schedule adherence ↑
Yield ↑
Rework ↓

Hire to Retire

From candidate sourcing to offboarding — every touchpoint orchestrated, auditable, and compliant.

Time to hire ↓
Compliance risk ↓
Employee experience ↑

Bring your own process to the workshop

The afternoon is built around your processes — not ours. Pick one, map it with peers, and leave with a re-engineering canvas: agent steps, human checkpoints, governance, first milestone. Financial services, logistics, operations — all industries welcome.

The Session

2.5 hours. Built to produce an output.

Not a webinar. Not a vendor pitch. A working session with senior peers navigating the same decisions — and a canvas you built yourself to take back.

1:00 - 1:10 PM

Welcome & framing

Re-engineering takes years. AI moves in weeks. That gap is why we're here.

1:10 - 1:50 PM
keynote

The Great Process Re-Engineering

What separates the 11% who make it to production. How to move cycle time, error rate, and throughput — measurably, in weeksnot years. The architect's role in making it happen.

1:50 - 2:10 PM
camunda

From automation ceiling to agentic orchestration

Where organizations stall and what it takes to reach production. Two customer proof points with real numbers. Early access toProcessOS for qualifying organizations.

2:10 - 2:40 PM
panel

What does re-engineering actually look like?

Senior architects and transformation leads in conversation — real decisions on agent authority, governance failures, and whatsurprised them. Tension over consensus.

2:40 - 3:30 PM
workshop

Map your re-engineering opportunity

Groups of 4–6. One of your real processes. Work backwards from the outcome you want. Leave with a canvas: agent steps,human checkpoints, governance, first milestone.

3:30 - 5:00 PM

Networking reception

Who this is for

The people who have to make
re-engineering happen.

Open to enterprise organizations where re-engineering a core process would have a measurable business impact. Camunda customers, new customers, and partners welcome.

Business & enterprise architects

You're the connective tissue between business vision and technical execution. Leave with a practical framework for agent vs. human decisions — and a canvas you built in the room.

Senior process & solutions architects

You design the systems that have to absorb AI at scale. This session is specifically about the gap between prototype and production — and the orchestration layer that closes it.

Director / VP of process & operations

You own the numbers — cycle time, error rate, throughput. Understand how peers at APL Logistics, PepsiCo, and State Street are moving those numbers in a 12-week engagement.

Digital transformation leads

Past the pilot phase, stuck before production. This session is about the coordination and governance gap — and the 12-week path through it.

Product owners & program managers

You run the programs that make transformation real. Leave with a canvas, a framework, and a first milestone for the process you re-engineer first.

CoE & automation leads

You've built the automation practice. This session is about what it takes to move from point solutions to end-to-end orchestration — and how peers are doing it in production.

Trusted by 600+ enterprise customers worldwide

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"Business process re-engineering is the most important thing that my organization will do over the next 2–3 years."

Mark Zanoli, Global Chairman — Barclays Investment Bank

Secure your place

New York City
September 2026

Seats are limited. Register and we'll confirm your place and share final details closer to the event.

Event details

outdoor-event-at-midtownloft-26

Thursday, September 10, 2026

Midtown Loft & Terrace, 267 5th Ave, New York, NY 10016

1:00 PM – 5:00 PM

✓ Free · Open to enterprise professionals and partners

Register your interest

Camunda customers, new customers, and partners welcome.