---
title: "[Report] The AI Process Gap: Insurance | Camunda"
description: New research shows how broken processes sink AI initiatives in insurance, at an average cost of $1.40M. Download the report.
image: https://page.camunda.com/hubfs/Re-Engineering_Insurance_Featured-1200x627.png
---

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[Camunda](https://camunda.com/)

Report

# The AI Process Gap: Insurance

 

#### **Your AI spend is growing. Your results aren't.**

#### **The Great Process Re-Engineering changes that.**

 

##### See what decision-makers and employees at insurance organizations revealed about why AI initiatives stall, and what it takes to close the gap between AI investment and results.

### Get the Report

![The AI Process Gap | Insurance](https://page.camunda.com/hs-fs/hubfs/Re-Engineering_Insurance_PDFCover-400x3000%20(1).png?width=800&name=Re-Engineering_Insurance_PDFCover-400x3000%20(1).png "The AI Process Gap | Insurance")

## Explore the report

AI agents now handle claims triage, underwriting, and fraud detection. But the processes they run through were built for a world without AI, then stretched across decades of systems and acquisitions. Bolt AI on, and you add cost, complexity, and governance exposure while insurtechs set new benchmarks for speed.

*The AI Process Gap: Insurance* explains why closing it takes ***The Great Process Re-Engineering***: redesigning how work gets done around what AI makes possible.

**Download this report to discover:**

- - Why legacy processes, not technology, are holding AI back
    - Where AI budgets are missing a critical piece
    - How the gap between leaders and claims and underwriting teams hides manual work and compliance risk
    - What separates insurers closing the gap from those falling behind

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