Recording from CamundaCon 2020
Getting the Business to Think Process Automation
#BPMN, #Automation, #Business
Fidelity encompasses over 30 individual business units and as they look to move from a workflow application to a BPM application they're faced with a tremendous challenge.
The broad group of “business” folks at Fidelity who actually manage and own processes needs to be brought along as part of the conversion journey; however, they are accustomed to the limitations of legacy workflow app and have designed processes around those limitations. In this session, find out how educating them on BPM so that they could re-think their processes to take advantage of the expanded capabilities of BPM helped with a successful transformation.
This talk covers:
- Getting the non-technical side of organizations to understand enough about BPM to organize their processes in such a way that they are easy to optimize with BPM.
- Overcoming barriers of folks who consider themselves non-technical in learning BPM.
- Communicating organizational benefits of getting the business to understand and adopt this technology.
Speakers
Stephen Donovan
Fidelity Investments

James Watson
Doculabs

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