Recording from CamundaCon 2020
The Business Imperative for Becoming a Frictionless Enterprise
#Automation, #MarketInsight
Becoming a frictionless enterprise is often perceived by the whole company as a Holy Grail; highly desirable but unattainable!
Actually there are ways to go towards it by following some key fundamentals; applying automation targeting touchless processes; using efficiently analytics and AI over the huge volume of data each company has to improve services while reducing costs, becoming hyper agile and ready to hyper scale with better organization and cloud native approaches.
And these changes can be applied massively or step by step, but every time with some rules that have to be respected: security, compliance and sustainability.
These under-control evolutions will generate a higher level of trust with suppliers and customers. Growing needs to onboard the overall ecosystem with you.
When applied together, these fundamentals lead to the development of an agile and secure environment, which underpins solutions that dynamically address each and every point of friction in an organization’s business operations to deliver value-focused business outcomes. They enable the Frictionless Enterprise.
Speakers
Manuel Sevilla
Capgemini Business Services
Lee Beardmore
Capgemini Business Services
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