Process Automation Forum: Extending Human Workflow Automation

Experts from Babylon Health & ING share how to use automation to incorporate human workflows in end-to-end processes.

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Watch On Demand

The ability to design and orchestrate both human and machine-driven processes is integral to maintaining a competitive edge today, regardless of industry.

Watch the recorded sessions from this live forum to hear how next generation applications and platforms are being developed using process automation and microservice orchestration solutions in conjunction with the work only people can do.

You’ll hear how Babylon Health and ING leverage Camunda’s process automation tools to streamline processes, reduce bottlenecks, and improve automation workflows for customer onboarding, customer service, risk management, regulatory and compliance, payment processing, and other core operations


Automate Any Process, Anywhere

Amy Johnston, Camunda


Imagine your people could effectively work together so that they can build the processes that accelerate the business and improve customers experiences – all at the right time and with the flexibility to change as soon the business needs change. Imagine the processes could orchestrate all people, systems and things that are needed to drive great outcomes. And imagine you could quickly understand any potential inefficiencies or bottlenecks and improve these processes as you go.

Scaling Babylon’s Workflow Platform

Simone Casciaroli, Engineering Manager, Babylon Health
David Xiao, Software Engineer, Babylon Health


Babylon is a digital first health service provider, aiming to provide affordable and accessible healthcare in the hands of everyone. Simone Casciaroli and David Xiao will share how Babylon Health uses the Camunda Platform Enterprise Edition, the challenges they have faced and how they envision using Camunda moving forward in their next generation Workflow platform.

Integration Journey: Camunda & Financial Operations in the Microservices-based Banking Environment

Rafet Cambaz, Devops & Platform Apps Teams Chapter Lead, ING Group
Ali Mehdi Erçetin, IT Product Owner, ING Group


At ING Turkey, they aim to provide fast, flexible and robust services to ensure the highest customer satisfaction. In this regard, their banking processes that are redesigned with the help of Camunda Platform are getting more and more compatible with microservices and container platforms. In this session, ING will share how they integrated Camunda Platform with their systems to develop business processes in more agile and automated way.

Open Fireside Chat

Racing Camunda Engine – Managing Human Workflows

Niall Deehan, Senior Developer Advocate, Camunda
Tobias Conz, Product Manager, Camunda


Every engine needs humans to take care of it. Racing teams that maintain race cars have to monitor the car’s engine for problems, control the engine so it performs optimally, and upgrade it for better performance. The same is true of your process automation engine team. At Camunda, we want to ensure that people are only involved in process automation when they’re truly required, instead of doing busywork to maintain their engine. In this session, we’ll look at how you can optimize human workflows, including a live demo.

Q&A Session