Business Track

A business process automation platform built on Camunda provides customer and internal workflows as a service across Intuit’s ecosystem. The platform started with one workflow; a year later, it supports 20+ different business workflows, including the process for assisted tax filing in Intuit’s premium product, TurboTax Live. We’ll talk about our journey, which started with supporting 20,000 workflow executions per day, up to a peak of around 1 million executions per day. We’ll talk about the challenges, lessons learned, and how we support the most critical period of the year without any downtime (100% availability), at scale (400+ TPS), with high performance (TP99 < 300ms).

Resources

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