CamundaLocal Brussels

Grab coffee and breakfast as you arrive, and start connecting with fellow attendees before the day's sessions begin. It's a relaxed way to settle in and meet the Camunda team and your peers in the local community. 

Regional sales leadership kicks off the day, setting the stage for what's ahead and introducing the agenda. A quick look at how Camunda is helping organisations in the region move to agentic orchestration in a way that is fast yet compliant. 

Every process running in your enterprise today was designed for a world without AI, and some are holding your organisation back. Stephane, Camunda's Theatre Vice President, Sales for EMEA, explores why simply adding AI to legacy processes only gets you so far — and why the real opportunity lies in re-engineering how work gets done from the ground up.

At Proximus, a single routine service request can trigger over 1,000 messages across our microservice architecture. For years, resolving an incident meant engineers manually filtering through those messages, pulling in colleagues across teams, and spending two to four hours — sometimes days — before a root cause even emerged.

We set out to change that by building an orchestrated AI agent with Camunda, embedded directly into the same processes that already run our network activation workflows. Rather than treating AI as a bolt-on, we combined deterministic process steps with agent reasoning in a single model — keeping reliable, straight-through automation exactly as it was, and adding AI judgment only where it was genuinely needed.

In this session, we'll share the full arc of our journey: the guardrails we put in place to keep the agent from acting outside its defined scope, how we built a knowledge base that learns from expert feedback over time, and what happened when we first showed it to our operations colleagues. Their role in its failure taught us everything we needed to know to make it succeed.

Take a break, refuel, and network with peers while exploring complementary solutions in the Camunda ecosystem. 

A customer and delivery partner team up to walk through a real deployment, from initial use case to measurable business value — practical detail on how agentic orchestration was implemented in production and the results it delivered. 

Hear from an important independent voice in the AI community, and discover the trends shaping the AI landscape. Learn what to do next to take advantage of developments, and quiz the guest speaker on your hot topics. 

A Camunda-led panel exploring where customers at different stages of their orchestration journey compare notes on what's worked, what hasn't, and how priorities shift with maturity — from first pilots to enterprise-wide rollout. 

Break for lunch and continue the morning's conversations with speakers, partners, and fellow attendees. 

Camunda's PreSales team demonstrates ProcessOS in action — the intelligence layer built to discover, re-engineer, and continuously improve enterprise processes. Its four-agent workflow compresses weeks of manual discovery and redesign into days. 

Camunda's Product team shares what's coming next on the platform roadmap, including how new capabilities support organizations further along their re-engineering journey — plus a chance to ask questions of those shaping product direction. 

Regional sales leadership wraps up the day with key takeaways and next steps for staying connected with the local Camunda community. 

Unwind with drinks and conversation as the formal agenda closes — a relaxed opportunity to connect with speakers, partners, and peers before heading out.