---
title: Video from CamundaCon 2023 - Empowering an Omnichannel Banking Experience
description: Video from CamundaCon 2023 - Empowering an Omnichannel Banking Experience
image: https://page.camunda.com/hubfs/CCon-2023_On-Demand-Featured-Image_1200x627.png
---

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[Camunda](https://camunda.com/)

[Camunda](https://camunda.com/)

#### CamundaCon 2023

## Empowering an Omnichannel Banking Experience

**Andreas Unterhauser & Dietmar Wieser, Raiffeisen Information Service KonsGmbH**

Discover Raiffeisen’s advanced omnichannel banking platform which seamlessly integrates multiple channels for a unified customer experience. With Camunda at its core, it is designed for both Camunda 7 on-prem and Camunda 8 SaaS to enable a smooth migration. Join Andreas and Dietmar as they share how the platform enhances customer satisfaction, operational efficiency, standardization and rethinking of end-to-end banking processes.

- ![CCon-2023-logo\_secondary-black](https://page.camunda.com/hs-fs/hubfs/CCon-2023-logo_secondary-black.png?width=250&height=252&name=CCon-2023-logo_secondary-black.png)

## Watch Presentation and Download Slides

  

[Download Slides](https://page.camunda.com/hubfs/CamundaCon-2023-Raiffeisen.pdf?hsLang=en)

## Speakers

### Andreas Unterhauser

Product Management Expert & Coordinator Team Lead, Raiffeisen Information Service KonsGmbH

![Andreas\_Unterhauser](https://page.camunda.com/hs-fs/hubfs/CamundaCon.23Q3.Sep%20-%20Speaker%20Headshots/Andreas_Unterhauser.webp?width=300&height=300&name=Andreas_Unterhauser.webp)

Versatile industry expert with a passion for creating great user experiences. Currently, I am focused on strategic projects and driving digital transformation at Raiffeisen Südtirol. I prioritize my family and enjoy being a sports enthusiast during my free time.

### Dietmar Wieser

Lead Architecture & Solution Design, Raiffeisen Information Service KonsGmbH

![Dietmar Wieser](https://page.camunda.com/hs-fs/hubfs/Dietmar%20Wieser.jpg?width=800&height=800&name=Dietmar%20Wieser.jpg)

Dietmar has more than 15 years of experience working as a full-stack developer in the business travel, hospitality, e-commerce and banking industries. Currently, the focus is on the complete IT architecture, technical modernization and digital transformation of Raiffeisen Südtirol. In his free time, he devotes himself to his family and climbing.

##### [\< Previous Session](https://page.camunda.com/camundacon-2023-collaborating-for-standards-based-process?hsLang=en)

##### [Back to CamundaCon agenda](https://page.camunda.com/camundacon-2023-on-demand-success?hsLang=en)

##### [Next Session \>](https://page.camunda.com/camundacon-2023-holisticon?hsLang=en)

## Additional Resources

- ![Hubspot\_Camunda\_Whitepaper](https://page.camunda.com/hs-fs/hubfs/Hubspot_Camunda_Whitepaper.png?width=353&name=Hubspot_Camunda_Whitepaper.png)
  
  #### The Financial Automation Imperative
  
  ### ###### [Addressing key financial services challenges with process orchestration.](https://page.camunda.com/wp-the-financial-automation-imperative?hsLang=en)
  
   Download Now
- ![Four-Winning-Process-Orchestration-Plays-Financial-Services\_1200x627](https://page.camunda.com/hs-fs/hubfs/Four-Winning-Process-Orchestration-Plays-Financial-Services_1200x627.png?width=353&name=Four-Winning-Process-Orchestration-Plays-Financial-Services_1200x627.png)
  
  #### Winning Process Orchestration Plays
  
  ### ###### [Proven process orchestration patterns to follow for financial services.](https://camunda.com/blog/2023/05/process-orchestration-plays-financial-services/)
  
   Read Blog
- ![Hubspot\_Camunda\_Demo-Request](https://page.camunda.com/hs-fs/hubfs/Hubspot_Camunda_Demo-Request.png?width=353&name=Hubspot_Camunda_Demo-Request.png)
  
  #### Banking Automation that Scales
  
  ### ###### [See Camunda in action.](https://page.camunda.com/financial-services-demo-request?hsLang=en)
  
   Schedule

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