CamundaCon 2023

Scaling Automation: Lessons Learned From Provinzial’s Center of Excellence

André Wickenhöfer, Provinzial Holding AG
Björn Brinkmann, BBHT Consulting 
Leon Strauch, Camunda

Find out how Provinzial, a top insurance company in Germany, have successfully adopted Camunda for end-to-end process orchestration across all domains, with over 220 processes and 270 DMNs in production. Having implemented a Center of Excellence (CoE) approach, they are now advancing towards hyperautomation with AI integration. This talk provides practical insights on driving Camunda adoption at an enterprise level, including automation CoE structure, scaling automation through standardization, and evolving Camunda usage with AI and Camunda 8.

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André Wickenhöfer

Head of IT architecture, Provinzial Insurance AG


Dr. André Wickenhöfer holds a doctorate in business informatics and has been working on the topics of workflow automation and IT architecture and technology management at the Provinzial Group since 2015. He now heads the IT Standards & Services department, where he is also responsible for the topics of test and release management, identity and service management, and development platforms, among others. He is married and has two children.

Björn Brinkmann

CEO, BBHT Consulting

Björn Brinkmann

Leon Strauch

Senior Customer Success Manager, Camunda

As Senior Customer Success Manager at Camunda, Leon Strauch supports a wide variety of organizations in achieving their digital transformation goals. With his interdisciplinary background in B2B management, communication studies, software as a service (SaaS) and enterprise software, he is actively developing and implementing strategic methods to effectively scale process automation in large enterprises.

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