---
title: Video from CamundaCon 2023 - ‘Choose Your Own Adventure’ With Configurable User Task Resolution
description: Video from CamundaCon 2023 - ‘Choose Your Own Adventure’ With Configurable User Task Resolution
image: https://page.camunda.com/hubfs/CCon-2023_On-Demand-Featured-Image_1200x627.png
---

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[Camunda](https://camunda.com/)

[Camunda](https://camunda.com/)

#### CamundaCon 2023

## ‘Choose Your Own Adventure’ With Configurable User Task Resolution

**William Powell & Brian Perry, First American**

First American developed a configurable, modular solution as a way to manage multiple resolution paths from a User Task. Hear from William Powell how their solution allows complexity and customization without the need to maintain unwieldy process models. William will describe the business needs and demonstrate how First American leveraged Camunda to meet those needs.

- ![CCon-2023-logo\_secondary-black](https://page.camunda.com/hs-fs/hubfs/CCon-2023-logo_secondary-black.png?width=250&height=252&name=CCon-2023-logo_secondary-black.png)

## Watch Presentation and Download Slides

  

[Download Slides](https://page.camunda.com/hubfs/CamundaCon%202023.pdf?hsLang=en)

## Speakers

### William Powell

IT Director, First American

![Bill\_Powell](https://page.camunda.com/hs-fs/hubfs/CamundaCon.23Q3.Sep%20-%20Speaker%20Headshots/Bill_Powell.webp?width=300&height=300&name=Bill_Powell.webp)

Bill has been involved in software development in the financial services industry since 1992. Currently he is IT Director for First American Mortgage Solutions, located in Orange County, California. Bill introduced Camunda CE to First American in 2019 and since then Camunda EE has become the foundation for several of the organization’s core business systems.

### Brian Perry

Product Manager, First American

![Brian\_Perry](https://page.camunda.com/hs-fs/hubfs/CamundaCon.23Q3.Sep%20-%20Speaker%20Headshots/Brian_Perry.jpg?width=300&height=300&name=Brian_Perry.jpg)

Brian is a Certified Scrummaster, and Certified Scrum Product Owner. While working at First American he has worked on multiple new to market, and legacy platforms supporting the ever changing mortgage industry.

##### [\< Previous Session](https://page.camunda.com/camundacon-2023-opening-keynote-bernd-daniel?hsLang=en)

##### [Back to CamundaCon agenda](https://page.camunda.com/camundacon-2023-on-demand-success?hsLang=en)

##### [Next Session \>](https://page.camunda.com/camundacon-2023-city-of-munich?hsLang=en)

## Additional Resources

- ![Hubspot\_Camunda\_Whitepaper](https://page.camunda.com/hs-fs/hubfs/Hubspot_Camunda_Whitepaper.png?width=353&name=Hubspot_Camunda_Whitepaper.png)
  
  #### Financial Automation Imperative
  
  ### ###### [Use automation to accelerate digital transformation, ensure compliance, and improve experiences.](https://page.camunda.com/wp-the-financial-automation-imperative?hsLang=en)
  
   Download Now
- ![Hubspot\_Camunda\_basic](https://page.camunda.com/hs-fs/hubfs/Hubspot_Camunda_basic.png?width=353&name=Hubspot_Camunda_basic.png)
  
  #### KYC Automation for Banks
  
  ### ###### [Learn more about KYC automation and how it works.](https://camunda.com/blog/2023/08/kyc-automation-banks-5-biggest-benefits/)
  
   Read Blog
- ![Hubspot\_Camunda\_Demo-Request](https://page.camunda.com/hs-fs/hubfs/Hubspot_Camunda_Demo-Request.png?width=353&name=Hubspot_Camunda_Demo-Request.png)
  
  #### Banking Automation that Scales
  
  ### ###### [See Camunda in action.](https://page.camunda.com/financial-services-demo-request?hsLang=en)
  
   Schedule

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