Video from CamundaCon 2023 - Leveling Up Business Process Management at the U.S Patent and Trademark Office

CamundaCon 2023

Leveling Up Business Process Management at the U.S Patent and Trademark Office

Daniel Ragan, Jon Becker, Holly Giles & Matt Price, Booz Allen Hamilton

The U.S. Patent and Trademark Office’s Trademark Product Line (TMPL), like many federal agencies, is on a journey of modernization. Booz Allen has supported TMPL for over two years to accomplish goals like improved customer experience, increased automation, reduced legacy system complexity, and empowered business users, by applying business process management solutions. Join BPM experts from Booz Allen as they describe five uses cases for applying Camunda to modernize the Trademark application lifecycle.

Daniel Ragan

Senior Associate and Delivery Lead, Booz Allen Hamilton

Dan is a Senior Associate with Booz Allen with over 13 years of process orchestration experience, serving both commercial and federal customers. Most recently he supported the Department of Veterans Affairs in introducing automation to pension claims processing, and the U.S. Patent and Trademark Office in modernizing business processes.

Jon Becker

Software Development Manager and Senior Lead, Booz Allen Hamilton

Over the last 12 years, Jon has been developing software ranging from web services/applications to major enterprise products. This includes, but not limited to: migrating applications to public cloud providers; developing secure cloud-based applications and services with continuous integration/continuous delivery; developing cross-platform client/server applications; full-stack development developing back-end and front-end services; building, integrating, and deploying SOAP and RESTful web services and distributed applications; test automation, agile methodologies and much more.