---
title: "Video from CamundaCon 2022 - Panel: Scaling Process Automation with CoE"
description: "Video from CamundaCon 2022 - Panel: Scaling Process Automation with CoE"
image: https://page.camunda.com/hubfs/2022_CCon_Web-Preview_Featured-Image_On-Demand.png
---
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#### CamundaCon 2022: Transforming Business
## Panel: Scaling Process Automation with Centers of Excellence
**James Holt, NatWest Group
Deepak Tiwari, EY
Felix Carrier, National Bank of Canada
Mary Thengvall, Camunda
Leon Strauch, Camunda
Patricia Kaniki, Camunda**
Centers of Excellence (CoE) have the crucial role of enabling process automation at enterprise scale. The panel explores the business case for CoEs and how organizations can implement them successfully to achieve their digital transformation goals. Join us to hear real life CoE success stories from NatWest Group, National Bank of Canada, EY as well as our Camunda experts.
- .png?width=250&height=246&name=CCon-Camunda-Con_2022_Logo_Secondary_white%20(1).png)
## Watch Presentation
## Speakers
### James Holt
National Westminster Bank plc
James Holt is the Camunda Platform & COE Lead at Natwest Bank plc, with over 20 years experience in Banking and Financial Services Technology. James has lead the Natwest Camunda delivery team since 2019 and more recently taken on responsibility for the Camunda COE. James has over seen the significant growth of the COE and Camunda utilisation within Natwest over the last 3 years, while also growing the self-service and assisted delivery capability across their current and new customers.
### Deepak Tiwari
Managing Director, Ernst & Young
Deepak is a leader in EY Digital and Emerging Technologies group where he focusses on Financial Services clients transform their businesses through the power of automation. Over years Deepak and his global teams have supported several CoEs establish / optimize their governance function.
### Felix Carrier
Sr. Process Automation Designer, National Bank of Canada
Felix is a Senior Process Automation Designer at National Bank of Canada. Since August 2021, he has been involved in creating both a Camunda Center of Excellence and a BPM community within National Bank. Prior to that, he worked at the bank's innovation lab and as a data scientist. Felix holds a M.Sc. in Operational Research from the London School of Economics and is a Certified Solution Architect (Associate) on AWS. He is based in Montreal.
### Mary Thengvall
Director of Developer Relations, Camunda
Mary Thengvall is a connector of people at heart, personally and professionally. She loves digging into the strategy of how to build and foster developer communities and has been doing so for over 15 years. Mary is the Director of Developer Relations at Camunda, a source available process automation platform. She's the author of The Business Value of Developer Relations (© 2018, Apress).
### Leon Strauch
Senior Customer Success Manager, Camunda
As a Senior Customer Success Manager, Leon is working closely with Camunda's customers to help them reach their digital transformation goals. Having an interdisciplinary background in B2B management, communications, software as a service (SaaS) and enterprise software, he is especially passionate about the strategic and organizational methods of scaling process automation across the enterprise. Leon lives in the heart of Berlin, Germany, together with his wife and their dog "Fluxus".
### Patricia Kaniki
Client Leader, Camunda
Camunda's Client leader for Canada
## Additional Resources
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### ###### [What is process orchestration? Learn more.](https://camunda.com/process-orchestration/)
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